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Hospitality Team Member

2 months ago

Bedford, Bedford, United Kingdom Chartwells - Independent Full time
About the Role

We are seeking a highly motivated and customer-focused Hospitality Assistant to join our team at Chartwells - Independent. As a Hospitality Assistant, you will be the face of our business, delivering exceptional customer service and ensuring that our guests have a memorable experience.

Key Responsibilities
  • Greeting and Serving Guests: Greet and welcome our guests, ensuring they feel valued and respected throughout their dining experience.
  • Food and Beverage Service: Serve food and beverages to our guests, ensuring that they receive a seamless and personalized experience.
  • Menu Knowledge: Be knowledgeable about our menu and make recommendations to our guests, ensuring that they have a complete understanding of our offerings.
  • Teamwork and Communication: Work collaboratively with our team to ensure that our guests receive exceptional service, and communicate effectively to ensure that all guests' needs are met.
  • Food Handling and Hygiene: Comply with food handling and hygiene standards, ensuring that our guests receive safe and high-quality food.
  • Health and Safety: Comply with health and safety regulations, ensuring that our guests and staff are safe and secure.
Requirements
  • Customer Service Skills: Possess excellent customer service skills, with the ability to greet and serve guests in a friendly and professional manner.
  • Teamwork and Communication: Be an excellent team player, with the ability to communicate effectively with colleagues and guests.
  • Food Handling and Hygiene: Possess knowledge of food handling and hygiene standards, and be able to comply with these standards at all times.
  • Health and Safety: Possess knowledge of health and safety regulations, and be able to comply with these regulations at all times.
About Us

Chartwells - Independent is a leading provider of food and hospitality services, with a commitment to delivering exceptional customer service and high-quality food. We are proud to be a part of Compass Group UK&I, one of the UK's largest businesses.