Automotive Service Advisor

3 days ago


Loughton, Shropshire, United Kingdom Company: Full time
About the Role:

We are seeking a highly motivated and customer-focused Service Advisor to join our team at Mercedes-Benz of Loughton. As a key member of our sales team, you will play a vital role in providing exceptional customer care and ensuring a seamless experience for our clients.

Key Responsibilities:

  • Provide outstanding customer service and support to our clients, ensuring their needs are met and exceeded.
  • Work closely with our technicians and workshop control to ensure vehicles are ready on time and meet our high standards.
  • Offer expert advice on our products and services, helping our clients make informed decisions.
  • Build strong relationships with our customers, understanding their needs and preferences.

About You:

We are looking for an individual with excellent communication and interpersonal skills, who is able to work in a fast-paced environment and prioritize multiple tasks. Previous experience in a customer-facing role is desirable, but not essential. We offer comprehensive training and development opportunities to support your career growth.

Why Sytner?

Sytner Group is a leading automotive retailer, committed to delivering exceptional customer experiences. We offer a competitive benefits package, including enhanced holiday entitlement, industry-leading maternity and paternity pay, and opportunities for career development. Our values are built on respect, integrity, and teamwork, and we strive to create an inclusive and supportive work environment.



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