Technical Support Engineer
7 days ago
We are seeking an experienced ICT Technician to join our team as a Technical Support Engineer. This full-time position offers a competitive salary and provides opportunities for professional development.
About the Job
The successful candidate will be responsible for managing and maintaining the school's ICT systems, providing technical support to staff and students, and ensuring the smooth operation of all computer-based technologies. This role is crucial in supporting teaching and learning in a modern educational environment.
Main Responsibilities:
- Network and Systems Management: Monitor and maintain the school's IT network, ensuring servers, wireless networks, and internet access are operating smoothly and securely.
- User Account Management: Manage and maintain user accounts, including password resets and permission changes in line with school policies.
- Hardware and Infrastructure Maintenance: Maintain and repair hardware components, including PCs, servers, switches, and cabling.
Requirements:
- Technical Knowledge: Strong understanding of ICT hardware, software, and networks, including experience with Windows, Office 365, Google Workspace for Education, and common educational software.
- Problem-Solving Skills: Ability to diagnose and resolve a wide range of technical issues independently and efficiently.
- Organizational Skills: Ability to prioritize tasks, manage workload effectively, and maintain a clear record of tasks and technical changes.
What We Offer:
- Competitive Salary: £25,000 - £35,000 per annum, depending on experience.
- Opportunity for Professional Development: Training and professional development opportunities are available to help you grow in your career.
- Supportive Working Environment: Aspire People Limited is committed to providing a supportive and friendly working environment.
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