Sales and Service Expert
3 weeks ago
Selr'idges, a renowned luxury department store, is seeking an exceptional Sales and Service Expert to join its team. This role offers an opportunity to deliver outstanding customer experiences, drive sales growth, and contribute to the success of the menswear department.
The ideal candidate will be a skilled communicator with excellent product knowledge, capable of building strong relationships with customers and colleagues alike. As a Sales and Service Expert, you will play a vital role in maintaining high retail standards, ensuring seamless customer interactions, and exceeding sales targets.
Key Responsibilities:
- Develop and maintain comprehensive product knowledge to provide expert advice to customers.
- Create personalized shopping experiences, identifying customer needs and preferences to drive sales and customer satisfaction.
- Collaborate with colleagues to achieve sales goals, participate in visual merchandising, and maintain a clean and organized store environment.
- Effectively manage stock levels, handle returns, exchanges, and refunds while providing exceptional customer service.
- Contribute to team meetings, sharing ideas and best practices to continuously improve sales and customer engagement strategies.
What We Offer:
- A competitive salary of £18,000 - £20,000 per annum, reflecting your skills and experience.
- Ongoing training and development opportunities to enhance your product knowledge and sales skills.
- A dynamic and supportive work environment that values teamwork, innovation, and customer-centricity.
- A generous benefits package, including access to employee discounts and perks.
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