Senior Client Liaison

4 weeks ago


Chester, Cheshire, United Kingdom Itc UK Full time
Job Overview:

We are seeking an experienced Customer Experience Champion to join our team at Itc UK. As a key member of our customer-facing team, you will be responsible for providing world-class service to our clients and agents.

About the Role:

  • You will work closely with clients and agents to understand their needs and preferences, identifying opportunities to enhance their experience and increase revenue.
  • Develop and maintain strong relationships with clients and agents, ensuring seamless communication and resolving any issues promptly.

Requirements:

  • A minimum of 1 year's experience in a similar customer-facing role.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Proven ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.

The estimated salary for this role is around £28,000 - £32,000 per annum, depending on location and experience.



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