Store Operations Manager

4 weeks ago


London, Greater London, United Kingdom HeathrowAcademy Full time

HeathrowAcademy is seeking a results-driven Store Operations Manager to lead our team and drive store performance.

Main Responsibilities:

  • Drive sales growth and customer satisfaction through effective team management and exceptional customer experience
  • Maximise commercial opportunities and exceed KPIs, ensuring a profitable store environment
  • Support and develop team members to achieve excellence in their roles and deliver outstanding results
  • Implement Visual Merchandising and Window Guidelines to a high standard, promoting a compelling store experience
  • Deliver exceptional customer service, promoting Accessorize products and services, including piercing
  • Collaborate with other stores and team members to achieve a common goal and drive business success
  • Foster an inclusive environment, promoting equality and kindness within the team


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