Fitness Operations Manager

4 weeks ago


Grays, Thurrock, United Kingdom Frasers Group Full time

Job Summary

We are seeking a highly motivated and experienced Fitness Manager to lead our fitness product and team at Frasers Group. As a key member of our team, you will be responsible for delivering an elevated fitness experience to our members and mentoring the team to achieve their best.

Key Responsibilities

  • Represent Everlast Gyms as an ambassador for fitness and demonstrate our elevated ways of working.
  • Lead national focuses and incentives, such as #WorkoutWednesday and in-gym challenges/events.
  • Advocate for our member onboarding program, MOVE, and deliver and lead by example in this area.
  • Own the REDEFINE product, driving cohort sales and high levels of engagement throughout the program.
  • Recruit, train, and mentor Fitness Coaches and Personal Trainers.
  • Grow and optimize member engagement within your community.
  • Delivery of own on-shift classes as per gym guidelines.
  • Drive new member sales and retain existing members to grow live member movement.
  • Support the wider team by driving all revenue lines from membership sales to product and secondary sales to drive profitability of the gym.
  • Lead by example on reception and the gym floor in this member-facing role designed to enhance every visit.
  • Will be willing and able to deliver honest, constructive feedback regularly to support all team members in achieving their potential and challenging them on a daily basis.
  • Drive personal training session sales to members and deliver personal training sessions each month.

Requirements

  • Possession of a Level 3 Personal Trainer qualification.
  • CIMSPA Practitioner level certification.
  • Knowledge of running personal training sessions.
  • Strong leadership qualities and a passion for coaching others.
  • Experienced delivery of a variety of group training modalities.
  • Adaptability in communication and management style to motivate and inspire the team.
  • A positive, solutions-driven mindset in the face of adversity.
  • A member champion mentality with exceptional interpersonal skills.
  • Driven and ambitious with a keen desire to learn and develop both behaviors and competencies specific to the role.
  • Flexibility in working hours and location to support the needs of the business, including weekends and Bank Holidays when required.

About Us

Frasers Group is a dynamic and ambitious company that is committed to delivering an exceptional customer experience. We are looking for talented individuals who share our passion for delivering excellence and are committed to making a difference in the lives of our customers.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for career development and progression.
  • A dynamic and supportive work environment.
  • The chance to work with a talented team of professionals who are passionate about delivering excellence.

How to Apply

If you are a motivated and experienced Fitness Manager who is passionate about delivering an exceptional customer experience, please submit your application, including your CV and a cover letter, to us.



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