Club Operations Manager

5 days ago


Torquay, Torbay, United Kingdom Torquay Leisure Hotels Ltd Full time
Job Title:

Club Operations Manager

About the Role:

The successful candidate will be responsible for overseeing the smooth operation of the Aztec Club facilities, ensuring a pleasant working environment for both staff and guests.

This role requires a highly motivated and experienced individual with previous supervisory experience within the leisure industry. The ideal candidate will have a passion for delivering exceptional customer service and strong people management skills.

Key Responsibilities:
  • Oversight of Aztec Club facilities, including managing staff and resources to ensure efficient operations
  • Supporting resourcing requirements, including interview, selection, and recruitment processes as needed
  • Maintaining high morale and a happy atmosphere among staff members
  • Fostering effective communication among team members to promote motivation and teamwork
  • Collaborating with the Gym & Pool Manager to ensure safe working practices are upheld, conducting risk assessments, and monitoring health and safety protocols
Our Values – STARS:

At TLH Leisure Resort, our values serve as the foundation of our operations. The ideal candidate's STARS values for this role include:

  • Service: Drive customer satisfaction through continuous innovation and monitoring of standards
  • Teamwork: Strong people management skills, leadership by example, and dedication to promoting team engagement and collaboration
  • Attitude: Lead with passion to create a positive atmosphere, fostering a happy and pleasant work environment
  • Respect: Recognize individual strengths and build a respectful team that values each person's contributions
  • Safe and Sustainable: Assist the Gym & Pool Manager in maintaining safe working practices, conducting risk assessments, and monitoring health and safety protocols
What We Offer:
  • Free use of leisure facilities during designated times
  • Discounts on Aztec Spa treatments and facilities
  • Discounts on accommodation and Aztec Leisure memberships for friends and family
  • Comprehensive induction program to ensure a smooth transition into the role
  • Free staff meals while on duty
  • Up to 28 days annual leave
  • Workplace pension scheme (subject to eligibility criteria)
  • Hourly rate: £11.49


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