Retail Operations Manager

5 days ago


Torquay, Torbay, United Kingdom Subway Full time

At Subway, we're seeking an exceptional Store Manager to lead our teams and drive success in one of our UK locations. As a key member of our franchisee's operations team, you'll be responsible for delivering excellent customer service, managing store sales and profitability, and ensuring operational excellence.

Salary: £40,000 - £60,000 per annum

About the Role

You'll have a proven track record of management experience in a fast-paced retail environment, with a strong focus on leadership, customer service, and team development. You'll be responsible for recruiting, training, and developing your team members, as well as creating and managing staff schedules, managing cash balances, and implementing in-store marketing campaigns.

We're proud to offer a challenging yet rewarding career path opportunity for motivated individuals who are passionate about delivering exceptional customer experiences.

  • Key Responsibilities:
  • Recruitment, induction, and training of employees
  • Managing staff schedules and workloads
  • Ensuring 100% compliance with Subway guidelines and regulations
  • Performing inventory management and stock control
  • Analyzing sales and inventory reports to improve business performance
  • Maintaining store cleanliness and presentation
  • Implementing in-store marketing campaigns
  • Providing excellent customer service and resolving customer complaints

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