Customer Experience Champions
1 month ago
Our team at Dobbies Garden Centres Ltd is seeking a skilled Retail Team Leader to join our store team. As a Retail Team Leader, you will play a vital role in delivering exceptional customer experiences across our stores. Your key responsibilities will include:
- Supervising stock processes and procedures to maintain high standards
- Driving sales through customer interactions and promoting the benefits of the Dobbies Club membership
- Providing excellent customer service by assisting customers with various transactions across the store
- SUPPORTING and coaching other members of staff and deputising for management in their absence
As a valued member of our team, you will also have the opportunity to work on the shop floor and other areas of the store as needed. This may include working stock, cash handling, till work, take to care deliveries, stock control routines, restaurant service, and more. You will also enjoy a range of benefits, including:
Generous annual leave entitlement - use your holidays when you want with limited statutory days off required
Uncapped discount across our stores, as well as discounts in our restaurants, garden centre, and food halls
Access to Wagestream - support your financial wellbeing with the ability to access earnings ahead of payday, save for the future, and access financial advice
Access to Retail Trust - seek confidential support, access to a virtual GP, free counselling service, and discounted retail rewards with our employee wellbeing platform
At Dobbies, we're proud to have a history dating back to 1865 and are the UK's largest garden centre retailer, with 3,800 colleagues and 77 stores. Our passion and joy for gardens and plants is what makes us special, and we showcase this through our own brand and branded products, concession partners, and services. We have something for every season, occasion, and style of garden, both inside and out. Many of our stores also feature a restaurant or coffee shop, where customers can enjoy refreshments or meals in a relaxed and welcoming environment. Our goal is to champion garden living all year round and offer a calendar of events and experiences that bring people and communities together.
-
Customer Experience Advisor
3 months ago
Gillingham, Kent, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Gillingham, United Kingdom.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and...
-
Customer Experience Team Manager
1 day ago
Gillingham, Kent, United Kingdom Sainsbury's Supermarkets Ltd Full timeJob OverviewWe are seeking an experienced leader to join our team as a Customer Experience Manager. This role is ideal for someone who has a passion for customer service and leadership skills.In this role, you will be responsible for leading a management team and department, coaching and motivating your managers to work effectively together. You will also be...
-
Frontline Customer Experience Associate
23 hours ago
Gillingham, Kent, United Kingdom Get Recruited Ltd Full timeOpportunity OverviewJoin our team at Get Recruited Ltd as a Customer Service Administrator and contribute to the growth of our clients' businesses.Key Tasks:Collaborate with the operations team on administrative tasksProvide timely responses to customer inquiriesManage customer interactions via email and phoneKeep our database up-to-date with accurate...
-
Customer Success Coordinator
4 weeks ago
Gillingham, Kent, United Kingdom Mears Full timeAbout the RoleWe are seeking a highly skilled Customer Success Coordinator to join our team at Mears. As a key member of our team, you will be responsible for delivering exceptional customer service and contributing to our social value activities.Key ResponsibilitiesManage customer feedback and insight on the contract, utilizing business and/or client...
-
Retail Experience Manager
2 weeks ago
Gillingham, Kent, United Kingdom ASHARIO Full timeWe're looking for a seasoned Retail Experience Manager to lead our sales team at ASHARIO. As a key member of our management team, you will be responsible for overseeing sales operations, creating engaging customer experiences, and driving business growth.Responsibilities:Oversee sales activities on the retail sales floor and business premises, ensuring a...
-
Retail Experience Director
1 day ago
Gillingham, Kent, United Kingdom Sainsbury's Supermarkets Ltd Full timeAbout the RoleThis is a brilliant opportunity to stretch your leadership skills and take on a new challenge. As a Customer Experience Manager, you will have clear accountability, realistic expectations and structured support. You will be working closely with your team to create an even better in-store experience for our customers and colleagues.Your...
-
Store Experience Leader
1 day ago
Gillingham, Kent, United Kingdom Sainsbury's Supermarkets Ltd Full timeKey ResponsibilitiesAs a Customer Experience Manager, your key responsibilities will include:Coaching, motivating and guiding your managers to work as a productive teamSetting the direction of travel in your area for the next 1-3 monthsHelping your team put themselves in the customers' shoes and deliver a better serviceOur purpose is driven by our passion...
-
Culinary Experience Creator
3 weeks ago
Gillingham, Kent, United Kingdom Ess Full timeCompany Overview: ESS is a market-leading food service company in the UK, dedicated to delivering exceptional culinary experiences. As a key member of our team, you will play a vital role in shaping our culinary offerings and ensuring that our customers receive only the best.We are seeking an ambitious Chef de Partie to join our passionate and hard-working...
-
Restaurant Experience Director
3 weeks ago
Gillingham, Kent, United Kingdom Dobbies Full timeJob Summary:Dobbies is seeking a Restaurant Experience Director to lead our culinary operations and drive business growth. As a key member of our senior leadership team, you will be responsible for developing and implementing strategic plans to improve customer satisfaction, drive sales growth, and enhance operational efficiency.Key...
-
Customer Support Specialist
3 months ago
Gillingham, Kent, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Gillingham, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...
-
Customer Service Representative
2 months ago
Gillingham, Kent, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a skilled Customer Service Representative to provide exceptional service to our clients at beBee Professionals. Key responsibilities include:Handling customer inquiries and resolving issues efficiently.Providing accurate product information and processing customer orders.Collaborating with other departments to ensure customer...
-
Customer Service Representative
1 week ago
Gillingham, Kent, United Kingdom beBee Professionals Full time £22,000 - £28,000At beBee Professionals in Gillingham, United Kingdom, we are seeking a skilled and efficient Customer Service Representative to provide top-notch service to our valued clients. With a competitive salary of £25,000 per annum, this role is an excellent opportunity for individuals who excel in customer relations.About the RoleThis position involves handling...
-
Customer Support Specialist
3 months ago
Gillingham, Kent, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Gillingham, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...
-
Customer Service Representative
3 months ago
Gillingham, Kent, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Gillingham, United Kingdom.Key Responsibilities:Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.Resolve customer issues efficiently, escalating when...
-
Customer Service Representative
3 months ago
Gillingham, Kent, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Gillingham, United Kingdom.Key Responsibilities:Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.Resolve customer issues efficiently, escalating when...
-
Customer Service Representative
3 months ago
Gillingham, Kent, United Kingdom beBee Professionals Full time £25,000 - £35,000Customer Service RolebeBee Professionals in Gillingham is seeking enthusiastic individuals to fill Customer Service positions. As a key member of our team, you will be responsible for delivering exceptional customer experiences and contributing to our operational success.Key Responsibilities:Engage with customers, providing service and support to meet their...
-
Customer Success Coach
24 hours ago
Gillingham, Kent, United Kingdom Henry Schein One group Full timeAbout the RoleWe're seeking a Customer Success Coach to join our team at Henry Schein One group. In this role, you will be responsible for delivering exceptional support experiences to our customers, helping them unlock the full potential of our software.**Key Accountabilities:**Developing and maintaining strong relationships with customers to understand...
-
Customer Service Representative
2 months ago
Gillingham, Kent, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a skilled Customer Service Representative to provide exceptional support to our customers in Gillingham, UK. As the first point of contact, you will handle incoming queries, provide accurate information, and resolve issues efficiently.Key Responsibilities:Handle customer inquiries via phone, email, and chat.Provide product and service...
-
Customer Success Coach
4 days ago
Gillingham, Kent, United Kingdom Henry Schein Inc Full timeRole DescriptionWe are seeking a highly skilled Software Support Technician to join our team.This role will involve providing exceptional customer support, ensuring customers receive the best possible experience with our software.Responsibilities:Provide coaching and guidance to customers through various communication channels (phone, email, and online...
-
Customer Service Specialist
3 months ago
Gillingham, Kent, United Kingdom beBee Professionals Full time £20,000 - £30,000Be Part of Our Dynamic Retail Team!We are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Gillingham, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Customer Service: Greet and assist...