Retail Experience Manager
4 days ago
We're looking for a seasoned Retail Experience Manager to lead our sales team at ASHARIO. As a key member of our management team, you will be responsible for overseeing sales operations, creating engaging customer experiences, and driving business growth.
Responsibilities:- Oversee sales activities on the retail sales floor and business premises, ensuring a safe and welcoming environment for customers.
- Promote ASHARIO's brand values and mission by exemplifying the company culture in your daily interactions.
- Manage customer complaints and issues effectively, maintaining a high level of customer satisfaction.
- Create customized experiences for customers by understanding their needs and preferences, and recommending suitable products accordingly.
- Ensure seamless shift turnovers and maintain a tidy store environment by opening and closing the store.
- Communicate goals clearly and motivate team members to achieve targets, fostering a collaborative work environment.
- Offer expert advice to customers on cannabis products, considering their budgets, preferences, and reactions to different strains.
- Stay up-to-date on new product inventory and industry developments.
- Process customer payments efficiently using the dispensary's Point of Sale (POS) system.
As a Retail Experience Manager, you can expect a competitive salary of approximately $60,000 - $80,000 per year, depending on experience. You'll also enjoy benefits such as sales bonuses, company events, and flexible scheduling. A minimum of 2 years of sales experience is preferred, but we welcome applicants from diverse backgrounds.
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