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Customer Service Store Assistant

2 months ago

Aberdeen, Aberdeen City, United Kingdom Jewson Partnership Solutions Full time
{"title": "Customer Service Store Assistant", "description": "About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Store Assistant. As a key member of our sales team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers, and contributing to the overall success of our store.

Key Responsibilities
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Assist customers with product information, demonstrations, and sales, ensuring a thorough understanding of our products and services.
  • Process customer transactions, handle returns and exchanges, and maintain a high level of accuracy in all sales and customer interactions.
  • Work collaboratively with colleagues to achieve sales targets, maintain a clean and organized store environment, and ensure a positive and welcoming atmosphere for customers.
  • Participate in visual merchandising, stock management, and other store-related activities as required.
What We Offer
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A dynamic and supportive work environment with a focus on teamwork and customer satisfaction.
  • The opportunity to work with a leading building materials distributor and contribute to the success of our business.
Requirements
  • Previous customer service or sales experience, preferably in a retail environment.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • A strong work ethic and ability to work in a fast-paced environment.
  • A valid driving license and ability to work flexible hours, including weekends and holidays.
", "company": "Jewson Partnership Solutions"}