Key Account Manager
4 days ago
About the Role
The Key Account Manager is a vital part of our team, responsible for nurturing relationships with a diverse range of customers across the Northern half of Ireland. This includes Primary business owners, Optometrists, and Optical staff across major key accounts and independents.
Through an exceptional training program, you'll gain a comprehensive understanding of products and services, enabling you to become a genuine brand advocate. Your role will involve collaborating closely with customers through regular interactions, understanding their unique needs and challenges, and identifying solutions that will facilitate their growth, both clinically and commercially.
Key Responsibilities:
- Achieve Targets: Drive towards and surpass agreed-upon objectives and sales targets.
- Strategic Planning: Develop and execute effective territory plans, leveraging marketing initiatives and product launches to maximise impact.
- Market Insight: Stay abreast of industry trends, market dynamics, and competitor activities to inform strategic decisions.
- Representation: Represent the business at regional and national clinical conferences, embodying our values and vision.
- Reporting: Maintain meticulous territory reporting, ensuring accuracy and timeliness within our CRM systems.
- Customer Engagement: Foster strong relationships with customers through regular interactions, understanding their unique needs and challenges.
- Education and Training: Provide guidance, education, and training to optometrists, supporting their professional development and enhancing their clinical offering.
Requirements and Qualifications:
- Communication Skills: Strong verbal and written communication abilities.
- Experience: Previous experience in sales or customer-facing roles.
- Education: Degree level qualification, ideally with a focus on science or business.
- Driver's License: Valid driver's license with no more than three points.
- Technical Proficiency: Competency in Microsoft Office suite, particularly Word, Excel, and PowerPoint, along with familiarity with CRM systems.
- Team Player: Ability to collaborate effectively within a team while also demonstrating personal accountability and initiative.
At IQVIA, we're not just tackling the healthcare challenges of today; we're paving the way for tomorrow's solutions. Our mission is clear: to drive innovation and efficiency in healthcare, delivering better outcomes for both customers and patients worldwide. As leaders in the field, we are committed to harnessing the latest technologies and insights to accelerate the journey of getting the right treatments to patients faster.
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