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Business Support Administrator

2 months ago

Norwich, Norfolk, United Kingdom Select Appointments Full time
Business Support Administrator Opportunity

We are seeking a highly skilled Business Support Administrator to join our dedicated team at Select Appointments in Norwich. As a key member of our operations team, you will play a vital role in ensuring the smooth running of our back office processes.

Key Responsibilities:
  1. Manage customer bookings and staff rotas/calendars to optimize our operations
  2. Support invoicing and day-to-day cash management using Xero to maintain financial accuracy
  3. Assist in event management and maintain office systems to ensure seamless operations
  4. Provide exceptional customer service, handling queries and calls to deliver high-level support
  5. Support governance and compliance with relevant legislation to ensure regulatory adherence
  6. Contribute to various administrative tasks to ensure efficient operations and high-quality service delivery
Requirements:
  1. Proven experience in a similar administrative role, with a strong understanding of customer support and business operations
  2. Excellent communication skills, both verbal and written, with the ability to build strong relationships with clients and colleagues
  3. Proficiency in Microsoft 365 (Word, Excel, Outlook & PowerPoint) to effectively manage administrative tasks
  4. Experience with invoicing, reconciliation, and booking systems is highly desirable
  5. Strong attention to detail and ability to prioritize workload to meet deadlines and deliver high-quality results
  6. Empathy and understanding of clients and customer needs to provide exceptional service
  7. Resilience and a positive outlook in a fast-paced environment to thrive in our dynamic team
What We Offer:
  1. Flexible hours: Between 25-40 hours per week to suit your lifestyle and work-life balance
  2. On-site work at our Norwich location, with a collaborative and caring work environment
  3. Opportunity to contribute to a meaningful cause and make a positive impact in people's lives

If you are a highly skilled and motivated Business Support Administrator looking for a new challenge, we encourage you to apply for this exciting opportunity to join our team at Select Appointments.