HR Operations Manager
3 days ago
The HR Shared Services Manager role at Reed-UNLIMITED is a pivotal position that oversees the delivery of efficient, effective, and customer-centric HR operations. As part of our team, you will be instrumental in shaping and driving our HR strategy, ensuring seamless integration with business objectives.
Key Responsibilities:
- Lead an expert HR Service Delivery team to provide exceptional HR support across all functions.
- Develop and empower the team to take ownership of customers and objectives through advising, coaching, and upskilling.
- Drive the delivery of outstanding HR Operations service provision, consistently delivering key transactional HR activities accurately.
- Manage and oversee the administration of accurate monthly instructions to payroll, resolving any issues quickly and effectively.
- Coordinate processes and documentation associated with onboarding, absence management, internal mobility, employee relations, and off-boarding.
- Review current HR processes and services, sharing innovative solutions and identifying efficient improvements. Support and lead improvement initiatives and internal project work.
- Serve as a champion for HR excellence, promoting consistent and outstanding service across all functions.
- Deliver HR Surgeries or Best Practice sessions on key processes and systems.
- Support the Salary and Bonus review exercise.
- Develop reports and templates to populate Group dashboards, inform decision making, and reduce errors.
- Drive HR projects, such as rolling out group-wide benefits, upgrading HR systems, transitioning from paper to electronic records, and implementing online systems.
- Accountable for Bob HRIS configuration and ongoing improvements aligning with operational needs.
- Collaborate closely with internal GDPR teams and external advisors to ensure HR processes comply with data protection regulations.
- Oversee HR internal and external audit requirements, ensuring compliance with industry and regulatory standards.
- Overall ownership of DBS process in terms of compliance and guidance on the background screening process.
- Drive Right to Work processes, including Visa and Resident Permit expiries, ensuring updated copies are obtained and checked within deadlines.
- Ensure the team provides guidance to the business on all UK immigration enquiries and seeks legal support as required.
- Accountability for auditing, managing, and quality checks on administering the UK Government Sponsorship Management System.
- Support the bid development process by providing information and reports on key HR Management information.
- Work in partnership with departments to ensure HR processes are seamlessly integrated and aligned with broader goals.
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