HR Operations Manager

3 days ago


Moffat, Dumfries and Galloway, United Kingdom Reed- UNLIMITED Full time
Job Description:

The HR Shared Services Manager role at Reed-UNLIMITED is a pivotal position that oversees the delivery of efficient, effective, and customer-centric HR operations. As part of our team, you will be instrumental in shaping and driving our HR strategy, ensuring seamless integration with business objectives.

Key Responsibilities:

  • Lead an expert HR Service Delivery team to provide exceptional HR support across all functions.
  • Develop and empower the team to take ownership of customers and objectives through advising, coaching, and upskilling.
  • Drive the delivery of outstanding HR Operations service provision, consistently delivering key transactional HR activities accurately.
  • Manage and oversee the administration of accurate monthly instructions to payroll, resolving any issues quickly and effectively.
  • Coordinate processes and documentation associated with onboarding, absence management, internal mobility, employee relations, and off-boarding.
  • Review current HR processes and services, sharing innovative solutions and identifying efficient improvements. Support and lead improvement initiatives and internal project work.
  • Serve as a champion for HR excellence, promoting consistent and outstanding service across all functions.
  • Deliver HR Surgeries or Best Practice sessions on key processes and systems.
  • Support the Salary and Bonus review exercise.
  • Develop reports and templates to populate Group dashboards, inform decision making, and reduce errors.
  • Drive HR projects, such as rolling out group-wide benefits, upgrading HR systems, transitioning from paper to electronic records, and implementing online systems.
  • Accountable for Bob HRIS configuration and ongoing improvements aligning with operational needs.
  • Collaborate closely with internal GDPR teams and external advisors to ensure HR processes comply with data protection regulations.
  • Oversee HR internal and external audit requirements, ensuring compliance with industry and regulatory standards.
  • Overall ownership of DBS process in terms of compliance and guidance on the background screening process.
  • Drive Right to Work processes, including Visa and Resident Permit expiries, ensuring updated copies are obtained and checked within deadlines.
  • Ensure the team provides guidance to the business on all UK immigration enquiries and seeks legal support as required.
  • Accountability for auditing, managing, and quality checks on administering the UK Government Sponsorship Management System.
  • Support the bid development process by providing information and reports on key HR Management information.
  • Work in partnership with departments to ensure HR processes are seamlessly integrated and aligned with broader goals.


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