Customer Experience Specialist

7 days ago


Hereford, Herefordshire, United Kingdom Sainsbury's Full time

Finding the Right Fit for Our Customers

We're looking for a skilled and enthusiastic Customer Experience Specialist to join our team. As a key member of our sales floor team, you'll play a crucial role in delivering exceptional customer service and ensuring our customers have a positive shopping experience.

Your Key Responsibilities

  • Provide a high level of customer service and support to our customers.
  • Work collaboratively with colleagues to achieve sales targets and improve customer satisfaction.
  • Be flexible and willing to work in various areas of the store, including checkouts and kiosks.
  • Deal with customer complaints and resolve issues promptly and fairly.
  • Support colleagues with their activities and contribute to a positive team environment.

Benefits and Opportunities

  • A competitive rate of pay and comprehensive benefits package.
  • Opportunities for career development and progression within the company.
  • A fun and supportive team environment.
  • Discounts on Sainsbury's products and services.

About Us

Sainsbury's is a leading UK retailer committed to delivering excellent customer service and providing a positive shopping experience for our customers. We're passionate about helping our customers live well for less and are dedicated to making a positive impact on our communities.



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