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Customer Service Ambassador

2 months ago


Dundee, Dundee City, United Kingdom Adecco AMR - Solutions Full time
Customer Service Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and providing timely and effective solutions to customer inquiries.

About the Role:

  • Provide exceptional customer service through various communication channels, including phone, email, and chat.
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Work collaboratively with internal teams to resolve customer issues and improve overall customer satisfaction.
  • Stay up-to-date with product knowledge and company information to provide accurate and informed responses to customers.
  • Meet or exceed customer service performance metrics and targets.

About Us:

Adecco AMR - Solutions is a leading provider of recruitment and staffing services. We are committed to helping our clients find the best talent and our candidates find the right job. We pride ourselves on our customer-centric approach and our ability to deliver exceptional results.

What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
  • The opportunity to work with a leading company in the recruitment industry.