Retail Department Head

1 day ago


Bakewell CP, United Kingdom Fatface Full time
Responsibilities

As a highly motivated and experienced Assistant Store Manager, your key responsibilities will include:

Customer Service:

  • Deliver exceptional customer service and visual standards
  • Respond promptly to customer queries and concerns
  • Build strong relationships with customers and colleagues alike

Team Management:

  • Lead and motivate a high-performing team
  • Counsel and develop team members to achieve outstanding results
  • Ensure effective communication and collaboration within the team

Commercial Performance:

  • Drive sales and profitability through effective stock management and merchandising
  • Monitor and control inventory levels to prevent stock shortages or overstocking
  • Implement and maintain high standards of operational excellence

Brand Ambassador:

  • Promote the FatFace brand and culture to customers and colleagues alike
  • Align yourself with our social and environmental mission
  • Contribute to the development and implementation of marketing campaigns and promotions

Requirements:

  • Relevant management experience in a retail environment
  • Excellent leadership and communication skills
  • A strong understanding of visual merchandising and store operations
  • Able to work effectively in a fast-paced environment
  • Demonstrates a passion for the FatFace brand and values


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