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Commercial HVAC Operations Leader

3 weeks ago

Liverpool, Liverpool, United Kingdom Bennett and Game Recruitment LTD Full time
About the Role:

Bennett and Game Recruitment LTD is seeking a highly skilled Client Service Manager to join their team. As a key member of the commercial operations team, you will be responsible for managing a team of mobile engineers, driving service quality standards, and productivity. You will also be expected to maintain client relationships, ensure contract extensions, and monitor profit and loss figures.

Responsibilities:
  • Manage a team of mobile engineers.
  • Drive service quality standards and productivity.
  • Maintain client relationships.
  • Ensure contract extensions.
  • Monitor profit and loss figures.

Requirements:
  • Proven service management experience.
  • HVAC technical background.
  • Excellent communication skills.
  • Ability to lead technical conversations with clients.
  • Experience of service and maintenance contract framework and negotiations.

Benefits:
  • Basic Salary: £55,000-£60,000 dependent on experience.
  • Car allowance: circa £5k per annum.
  • Annual bonus targeted on net profit, service, compliance, and engineer development.
  • Pension.