Retail Team Lead

6 days ago


Northampton, Northamptonshire, United Kingdom Dee Set Full time

About the Role:

We are seeking a highly motivated and organized Retail Team Lead to join our team at Dee Set. As a Retail Team Lead, you will be responsible for leading a team of sales associates and visual merchandisers to deliver exceptional customer service and drive sales growth.

Key Responsibilities:

  • Lead a team of sales associates and visual merchandisers: Provide guidance, support, and coaching to ensure the team is meeting sales targets and providing excellent customer service.
  • Merchandise the store: Ensure the store is visually appealing and merchandise is displayed in a way that drives sales and meets company standards.
  • Manage inventory: Count and reconcile inventory, manage stock levels, and ensure accurate inventory reporting.
  • Operate cash register: Process sales transactions, handle customer payments, and maintain a clean and organized cash handling area.
  • Perform opening and closing duties: Ensure the store is secure, lights are turned off, and the cash handling area is secure.
  • Participate in visual merchandising: Assist with visual merchandising displays, including building and maintaining displays, and ensuring they are visually appealing and meet company standards.
  • Provide excellent customer service: Greet customers, answer questions, and provide solutions to customer needs.

Requirements:

  • High school diploma or equivalent: Required.
  • 1-2 years of retail experience: Required.
  • Excellent communication and leadership skills: Required.
  • Ability to work a flexible schedule: Required.
  • Basic math skills: Required.
  • Ability to lift up to 25 pounds: Required.

What We Offer:

  • Competitive hourly rate: $15-$20 per hour.
  • Opportunities for advancement: We offer opportunities for advancement to management and leadership roles.
  • Flexible scheduling: We offer flexible scheduling to accommodate your needs.
  • Team-oriented environment: We have a team-oriented environment that values collaboration and teamwork.

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