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Retail Support Specialist

2 months ago


Northampton, Northamptonshire, United Kingdom RONTEC Roadside Retail Limited. Full time

Job Summary:

Rontec Roadside Retail Limited is seeking a highly skilled Food Service Operations Manager to support the running and development of our food service concepts across the UK. As a key member of our team, you will be responsible for ensuring the successful operation of our branded and non-branded food service outlets, driving sales growth, and improving customer satisfaction.

Key Responsibilities:

  • Support the Food Service Project Manager in the implementation of new food service concepts and the development of existing ones.
  • Conduct regular site visits to monitor sales performance, identify areas for improvement, and provide recommendations for growth.
  • Collaborate with Area Managers and site teams to ensure compliance with company policies and standards.
  • Assist in the preparation of weekly and monthly reports to track sales performance and identify trends.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Work closely with the Operations Team to ensure seamless execution of food service operations.
  • Provide training and support to site staff to ensure they have the necessary skills to deliver excellent customer service.
  • Identify opportunities for cost savings and implement initiatives to reduce waste and improve efficiency.
  • Develop and maintain relationships with key stakeholders, including suppliers and partners.

Requirements:

  • Strong communication and interpersonal skills.
  • Excellent planning and organizational skills.
  • Ability to work independently and as part of a team.
  • Ability to analyze data and make informed decisions.
  • Understanding of relevant legislations and regulations.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.

About Rontec Roadside Retail Limited:

Rontec Roadside Retail Limited is a leading provider of roadside retail services, with a strong presence in the UK market. We are committed to delivering exceptional customer experiences and driving business growth through innovation and excellence.