Client Care Professional

7 days ago


Wilmslow, Cheshire East, United Kingdom Hanna Sillitoe Full time

Skillful Support for Your Career Growth

We are searching for a highly skilled Customer Care Specialist to provide world-class customer support, product education, and order assistance to our valued customers. This role offers the perfect blend of personal growth opportunities and professional satisfaction.

Primary Duties

As a key member of our team, you will be responsible for:

  • Furnishing personalized support to customers through email and phone communications.
  • Delivering exceptional product knowledge to empower customers' purchasing decisions.
  • Efficiently handling and resolving customer order queries.
  • Providing insightful customer feedback to improve our services.

Your Qualities

  • A deep commitment to delivering outstanding customer experiences.
  • Technical proficiency in various software platforms, including CRM systems, email, and order management tools.
  • An eagerness to continuously develop your skills and adapt to changing requirements.
  • The ability to thrive in a dynamic environment and navigate complex situations.

Remuneration and Benefits

The estimated annual salary for this position is between $50,000 and $65,000, depending on your qualifications and experience. We offer a competitive remuneration package, along with a supportive work environment that fosters growth and development.



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