Service Excellence Manager
3 days ago
We are seeking an exceptional Service Excellence Manager to join our team in EMEA.
In this role, you will lead our Product Support Team to deliver outstanding service to our customers.
- You will structure the team for operational effectiveness.
- Day-to-day team management.
- Enhance regional customer satisfaction through technical and applications support activities.
- Fluency in English is required, with additional language skills preferred.
- Occasional travel may be necessary.
This is an office-based position with a competitive salary range of ▢100,000 - ▢120,000 per annum, depending on location and experience. Benefits include a company pension scheme, private medical & dental insurance, extensive training opportunities, and company events.
About Us:We are a leading manufacturer and supplier of optics, imaging, and photonics technology.
We pride ourselves on our state-of-the-art manufacturing capabilities combined with a global distribution network, making us one of the largest suppliers of off-the-shelf optical components.
We support numerous markets around the globe, including advanced diagnostics, semiconductor & electronics, machine vision, automation, and R&D.
Our products are used in various applications ranging from DNA sequencing to retinal eye scanning to high-speed factory automation.
We operate in multiple locations across Europe, the Middle East, and Africa.
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