Technical System Specialist

2 days ago


Plymouth, Plymouth, United Kingdom Ventro Group Full time

Job Title: Technical System Specialist

Location: Plymouth

We are seeking a highly skilled Technical System Specialist to join our team at Ventro Group. This role will involve implementing, maintaining, and developing our NetSuite system.

Key Responsibilities:

  1. Work on NetSuite developments to support the group's growth and strategy.
  2. Administer and maintain the internal system, including user roles and permissions, customization, configuration, and workflows.
  3. Handle ad-hoc requests from internal stakeholders, such as generating reports, custom fields, and other minor adjustments to the NetSuite system.
  4. Provide first-line system support, assisting with problem resolutions by diagnosing, troubleshooting, and resolving software, hardware, and networking issues.
  5. Review system and equipment performance.
  6. Conduct general system maintenance as required.
  7. Assist with system training and updates.
  8. Install, configure, and maintain software, hardware, network, and application components of the IT system.
  9. Document system configurations, processes, and procedures to maintain a comprehensive knowledge base and facilitate knowledge sharing.
  10. Enforce security best practices to prevent cyber-attacks and security breaches.
  11. Assist with month-end reporting.

The Successful Candidate Will:

  1. Have previous experience with NetSuite.
  2. Possess a motivated, driven, and positive can-do attitude.
  3. Have a solution-oriented mindset (1 problem, 2 solutions).
  4. Be able to work independently but also as part of a team.
  5. Show willingness to learn and adapt to new technologies and business requirements.

What You Will Get in Return:

  1. Ability to purchase additional annual leave.
  2. Healthcare scheme.
  3. Regular company events.
  4. Cycle to work scheme.
  5. Company reward scheme (vouchers, etc.).

Ventro Ltd values diversity and promotes equality. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Salary: £40,000 - £50,000 per annum.



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