Support Services Officer
3 weeks ago
**Discover a rewarding career at Lumina Energy**
We are committed to delivering exceptional services to our customers and we are seeking an experienced Support Services Officer to join our Holiday Activities and Food (HAF) programme team on a temporary maternity cover contract basis.
The ideal candidate will have a proven track record of providing high-level business support and be able to work effectively in a hybrid or office environment at our Kent locations.
**Responsibilities and Key Performance Indicators (KPIs):**Your key responsibilities will include:
- Providing administrative support to the HAF Coordinator and team, including diary management, allocating work, reviewing correspondence and tracking replies within agreed timescales.
- Developing and overseeing administrative tracking systems, monitoring initiatives, projects, correspondence and complaints.
- Oversleeping the development and review of the HAF Team's systems, including the database and filing systems, ensuring files are up-to-date and systems are effective.
- Researching, coordinating and analysing data within defined parameters, chasing individual responses to ensure reports are prepared and submitted on time.
The salary for this position is £22,148 to £25,384 per annum, dependent on experience. You will also enjoy a comprehensive benefits package, including:
- 25 days annual leave (full-time equivalent).
- Cycle to work scheme.
- Life assurance cover.
- Access to Kent Rewards.
- A culture of progression and development.
- Flexible working arrangements.
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