Senior Operations Manager
9 hours ago
Salary: £25,000 - £35,000 per annum (dependent on experience)
We are seeking an experienced and motivated Senior Operations Manager to join our team at Hollywood Bowl Group. As a key member of our leadership team, you will be responsible for ensuring the smooth operation of one of our centers.
About Us
Hollywood Bowl Group is a leading experiential family entertainment company with 72 centers across the UK and 12 in Canada. We value diversity and inclusion, and are committed to creating a working environment that promotes equal opportunities.
Key Responsibilities
- Coaching and mentoring the team to ensure excellent customer service
- Running an exceptional operation front-of-house
- Supporting the General Manager back-of-house
- Guaranteeing center standards and service
Requirements
- Management experience in leisure, hospitality, or retail
- Passion for customer service
- Evidence of inspiring and developing large teams
- Willingness to work nights and weekends
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