Senior Operations Manager

9 hours ago


Tunbridge Wells, Kent, United Kingdom Hollywood Bowl Full time
Job Description

Salary: £25,000 - £35,000 per annum (dependent on experience)

We are seeking an experienced and motivated Senior Operations Manager to join our team at Hollywood Bowl Group. As a key member of our leadership team, you will be responsible for ensuring the smooth operation of one of our centers.

About Us

Hollywood Bowl Group is a leading experiential family entertainment company with 72 centers across the UK and 12 in Canada. We value diversity and inclusion, and are committed to creating a working environment that promotes equal opportunities.

Key Responsibilities

  • Coaching and mentoring the team to ensure excellent customer service
  • Running an exceptional operation front-of-house
  • Supporting the General Manager back-of-house
  • Guaranteeing center standards and service

Requirements

  • Management experience in leisure, hospitality, or retail
  • Passion for customer service
  • Evidence of inspiring and developing large teams
  • Willingness to work nights and weekends


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