Senior Retail Manager

1 month ago


Coventry, Coventry, United Kingdom Iceland Full time
About the Role

We are seeking a highly skilled and motivated Senior Supervisor to join our team at Iceland. As a Senior Supervisor, you will play a key role in delivering exceptional customer service and driving sales in store.

Key Responsibilities
  • Manage store availability and ensure seamless customer experience.
  • Drive sales growth and customer satisfaction through effective communication and teamwork.
  • Provide support and guidance to store colleagues to ensure efficient service delivery.
  • Implement and maintain store policies and procedures to ensure compliance and excellence.
  • Celebrate colleague and business success through recognition and reward.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to simplify complex tasks and drive improvement.
  • Strong leadership and team management skills to inspire and motivate colleagues.
  • Commitment to delivering exceptional customer service and driving sales growth.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
About Iceland

Iceland is a fair and ethical retailer that values its people and strives to make a positive impact. We offer a dynamic and supportive work environment where you can develop your skills and career.

As a Senior Supervisor at Iceland, you will have the opportunity to work with a talented team and contribute to our success story. If you are a motivated and customer-focused individual with a passion for retail, we encourage you to apply for this exciting opportunity.



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