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Front Desk Associate

2 months ago


Broadway, Worcestershire, United Kingdom The Lygon Arms Full time
Receptionist - A Role for the Passionate

The Lygon Arms Hotel, a historic coaching inn nestled in the heart of Broadway village, is seeking a skilled Receptionist to join its team. As a Receptionist, you will be the first point of contact for our guests, providing exceptional service and creating memorable experiences.

What We Offer
  • A competitive annual salary of £24,960
  • A service charge of approximately £2,500 per annum, paid monthly
  • Free team meals during duty hours
  • Awards of Excellence recognition for outstanding performance
  • Length of service gifts to celebrate milestones
  • Cashback healthcare cover after probation
  • Continued career development with recognized training providers
  • Team Rate at our Iconic Hotels
  • Generous friends and family rate at Iconic Luxury Hotels
  • 25% discount on all Food and Beverage
  • Discount on Spa treatments and products
  • Refer a friend incentive
  • Cycle to work scheme
  • Employee assistance programme
  • Team social events and seasonal gifts
Responsibilities
  • Ensure every guest departs with a positive experience
  • Be proactive in seeking opportunities to exceed guest expectations
  • Develop expert knowledge of hotel amenities and services
  • Work collaboratively as part of a team, offering support and assistance when needed
About You

We are looking for a candidate with a genuine passion for hospitality and guest service. If you thrive in a fast-paced environment and enjoy creating special moments for others, we encourage you to apply.