Customer Service Representative

1 week ago


NN Spratton Northamptonshire, United Kingdom CV-Library Full time
Job Description: We are seeking a highly skilled Customer Service Clerk to join our team at Global Employment Bureau Ltd. The successful candidate will be responsible for ensuring the accurate processing and documentation of deliveries, maintaining high standards of service, and providing a positive experience for every client.

The ideal candidate will have a passion for helping others and a knack for problem-solving, with excellent communication and interpersonal skills. They will be able to establish productive customer relationships, communicate effectively at all levels, and delegate tasks as needed.

In this role, you will be the first point of contact for customers, providing assistance, information, and solutions to their inquiries via phone, email, and chat in a timely and professional manner. You will also be responsible for booking in customer deliveries, accurate communication between customer and Ceva, and driving continuous improvement.

We offer a competitive salary of £25,000 per annum, free parking, canteen/breakroom facilities, weekly pay, and holiday pay. If you have a customer services background, administration experience, or knowledge of logistics or supply chain operations, we would love to hear from you.

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