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Deputy Store Manager

2 months ago

Glasgow, Glasgow City, United Kingdom Mono-Brand Boutiques Full time

About Our Store

We are seeking an inspirational and passionate Deputy Manager to join our team at Mono-Brand Boutiques. As a key member of our leadership team, you will play a vital role in guiding, motivating, and developing our team to deliver exceptional customer experiences.

Your Key Responsibilities

  • Lead and develop a high-performing retail team, focusing on clienteling, networking, and events management.
  • Drive business development and commercial growth, leveraging your entrepreneurial approach and impressive record of business development.
  • Build close relationships with clients, delivering exceptional customer service and representing our brand with confidence and knowledge.
  • Collaborate with the General Manager to develop and implement business initiatives, ensuring seamless communication and follow-up on actions.
  • Recruit, train, and performance-manage team members, fostering a culture of excellence and continuous improvement.

About You

  • A natural flair for guiding, mentoring, and developing a high-performing team.
  • A proven track record in retail management, ideally in a premium or luxury environment.
  • Commercially aware with a strong understanding of clienteling, networking, and events management.
  • People, sales, and client-focused, delivering exceptional customer service to all.
  • An inspirational role model with a passion for our products and a commitment to excellence.