Customer Insights and Data Analyst

3 weeks ago


Surrey, United Kingdom Russell Tobin Full time

Russell Tobin is looking for a Customer Insights and Data Analyst to join our team in Walton Oaks, Surrey. As a Customer Insights and Data Analyst, you will support the CFC Insights UK Lead and be responsible for Data Stewardship and Data Provision and Reporting.

Data Stewardship

You will be responsible for reviewing and maintaining Reltio Profile merges for HCP and HCO's, updating Data Change Request for PforceRx into Reltio, and managing stand-alone profiles in Reltio. You will also support the CFCi Lead during data integration projects as required and work with OneKey to enhance customer profiles.

Data Provision and Reporting

As a Customer Insights and Data Analyst, you will require knowledge of the UK business and field force, support for the Smart (Microstrategy) reporting platform, and creation of CFC reports using Microstrategy Dossier reports. You will also provide support to the IIS team for Ad Hoc reports as needed and complete assigned DSR trainings in a timely manner.

The ideal candidate should have advanced Excel skills, working knowledge of Tableau, good understanding of data querying, and experience/knowledge on report building preferably on a dossier-based platform like Microstrategy.

The estimated annual salary for this position is between £42,000 - £52,000, based on your experience and qualifications.


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