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Senior Team Lead

2 months ago

Skelton, United Kingdom Hickorys Smokehouse Full time

About Hickory's Smokehouse

We are a leading BBQ restaurant chain dedicated to serving high-quality food and providing exceptional customer service.

Job Summary

We are seeking a highly motivated and experienced Assistant Manager to join our team. As a key member of our management team, you will be responsible for leading a team of staff, managing daily operations, and ensuring that our high standards of quality and service are consistently met.

Key Responsibilities

  • Lead and motivate a team of staff to achieve excellent customer service and sales results
  • Manage daily operations, including staff scheduling, inventory management, and cash handling
  • Monitor and maintain high standards of quality and service
  • Develop and implement strategies to improve sales and customer satisfaction
  • Collaborate with other departments to ensure seamless operations

Requirements

To be successful in this role, you will need:

  • Previous experience in a management or supervisory role in the hospitality industry
  • Excellent leadership and communication skills
  • Ability to work under pressure and make sound decisions
  • Strong attention to detail and organizational skills
  • Passion for delivering exceptional customer service

What We Offer

We offer a competitive salary, benefits package, and opportunities for career development. If you are a motivated and experienced leader who is passionate about delivering exceptional customer service, we would love to hear from you.