Reservations and Sales Specialist
4 days ago
Job Description: We are seeking a highly skilled Reservations and Sales Specialist to join our team at Jumeirah Carlton Tower in London. This is an exciting opportunity for a motivated individual to take on a challenging role, utilizing their exceptional customer service skills and knowledge of hospitality.
About the Job:
- This role involves processing reservations according to room and rate availability, dealing with travel agent bookings, vouchers, and credit requests, and liaising with sales, marketing, and operations teams to ensure VIP guest recognition and satisfaction.
- The ideal candidate will have at least 2 years of experience as a reservation agent in a 5-star front office or reservations department, excellent English language skills, and competent computer skills, including Microsoft Office.
Key Responsibilities:
- Process reservations accurately and efficiently, ensuring full and accurate details are obtained and input accordingly into Opera.
- Deal with travel agent bookings, vouchers, and credit requests, adhering to hotel policies and procedures.
- Liaise with sales, marketing, and operations teams to ensure VIP guest recognition and satisfaction.
- Determine sales leads from reservations and pass them to the sales department.
Requirements:
- At least 2 years of experience as a reservation agent in a 5-star front office or reservations department.
- Excellent English language skills.
- Competent computer skills, including Microsoft Office.
Salary: The estimated salary for this position is around £28,000 - £32,000 per annum, depending on experience.
Benefits:
- Competitive salary and generous service charge.
- 28 holidays inclusive of bank holidays.
- Life insurance and next pension scheme.
- Jumeirah perks website access, offering discounts and benefits.
- Meals on duty and dry cleaning of uniform.
-
Reservations Sales Specialist
5 days ago
London, Greater London, United Kingdom AccorHotel Full timeJob Description: Reservations Sales SpecialistThe successful candidate will have a strong understanding of the hospitality industry and be able to demonstrate exceptional sales and customer service skills.Key Responsibilities:Maximise revenue by converting guest enquiries into bookings.Upsell and cross-sell hotel services and amenities.Provide exceptional...
-
Reserving Specialist
4 weeks ago
London, Greater London, United Kingdom HFG Insurance Recruitment Full timeCompany OverviewHFG Insurance Recruitment is a leading insurance recruitment agency.We are currently seeking a highly skilled Reserving Specialist to join our team.As a Reserving Specialist, you will be responsible for exposure to all lines of business across reserving and capital.The salary range for this position is approximately $85,000 - $125,000 per...
-
London, Greater London, United Kingdom Hilton Hotels Full timeConference Sales and Group Reservations SpecialistThis is an exciting opportunity to join our team as a Conference Sales and Group Reservations Specialist at Conrad London St James, one of Hilton's three global luxury brands.About UsConrad London St James is a 5-star hotel located in the top 5% of hotels in London and the Top 10% in the world. We offer a...
-
Senior Reserving Specialist
5 days ago
London, Greater London, United Kingdom The Emerald Group Full timeSenior Reserving SpecialistThe Emerald Group is seeking a Senior Reserving Specialist to join their team in London. As a key member of the reserving team, you will be responsible for delivering high-quality results and working closely with the Head of Reserving.Key Responsibilities:Ownership of Reserving classes in the quarterly Reserving process, including...
-
Hotel Reservations Sales Specialist
2 weeks ago
London, Greater London, United Kingdom Mandarin Oriental Hotel Group Full timeAbout the RoleMandarin Oriental Hotel Group is seeking a skilled Sales Agent to join our team in Hotel Reservations. As a Sales Agent, you will be responsible for maintaining effective communication with guests to ensure smooth and efficient service delivery.Key ResponsibilitiesProcess and confirm guest room reservations, identifying guest needs and...
-
Reservations and Sales Expert
3 weeks ago
London, Greater London, United Kingdom Montcalm Collection Full timeLuxury Hotel Reservations Role">We are looking for a highly motivated Reservations and Sales Expert to join our team. As a key member of our reservations department, you will handle guest reservations with accuracy and efficiency, ensuring an exceptional experience for our guests.">You will provide exceptional customer service, answer inquiries, and address...
-
Reservations and Sales Professional
3 weeks ago
London, Greater London, United Kingdom Arora Group Full timeAre you a highly skilled and organized individual looking for a new challenge? Do you have a passion for delivering exceptional customer service? If so, we would love to hear from you! Arora Group is seeking a talented Reservations and Sales Professional to join our team at Radisson Blu Heathrow Hotel & Conference Centre, London.About UsOur hotel is a 4-star...
-
Reserving Solutions Specialist
3 days ago
London, Greater London, United Kingdom HFG Full timeAt HFG, we're seeking a Reserving Solutions Specialist to join our team in shaping the future of actuarial functions. This role offers a unique opportunity for growth and collaboration with leading professionals in the Lloyd's syndicate.We're looking for an individual with expertise in reserving processes, reporting, PYD analysis, and IBNR forecasting. The...
-
Actuarial Reserving Specialist
13 hours ago
London, Greater London, United Kingdom High Finance (UK) Limited TA HFG Full timeSenior Reserving Analyst OpportunityWe have partnered with a highly regarded Lloyd's syndicate to offer a unique opportunity for a Senior Reserving Analyst to contribute to impactful actuarial functions. This role includes:Collaborating with the Head of Reserving and external consultants to enhance in-house reserving processes.Contributing to Lloyd's...
-
Hotel Reservations Specialist
1 day ago
London, Greater London, United Kingdom Ennismore Full timeJob Title: Hotel Reservations SpecialistWe are seeking a highly skilled and organized individual to join our team as a Hotel Reservations Specialist at St Martins Lane London. As a key member of the Reservations & Guest Services Team, you will be responsible for handling guest booking inquiries, managing reservations, and providing exceptional customer...
-
Hotel Reservation Specialist
4 weeks ago
London, Greater London, United Kingdom Best Days Travel Full timeBest Days Travel is seeking a highly detail-oriented Hotel Reservation Specialist to manage hotel reservations, inquiries, bookings, and confirmation of room availability. This role requires passion for delivering outstanding customer service in the travel industry.Experience in managing reservations and coordinating travel itinerariesKnowledge of travel...
-
Reservations Manager Professional
3 days ago
London, Greater London, United Kingdom Antella Travel Recruitment Full timeJob Summary: We are seeking an experienced Group Reservations Specialist to join our team at Antella Travel Recruitment.About the Role:The successful candidate will have a strong background in group reservations and a native level of German fluency. You will be responsible for managing group bookings, developing relationships with clients and providing...
-
Leisure Travel Group Reservations Expert
13 hours ago
London, Greater London, United Kingdom Antella Travel Recruitment Full timeJob Summary: Group Reservations Specialist - German Language\We are seeking an experienced Group Reservations Specialist fluent in German to join our team at Antella Travel Recruitment. In this role, you will be responsible for coordinating group reservations within the leisure and luxury travel market, leveraging your language skills and sales...
-
Reserving and Technology Specialist
3 days ago
London, Greater London, United Kingdom HANSON LEE RESOURCING LTD Full timeWe are looking for a highly motivated Reserving and Technology Specialist to join our team at HANSON LEE RESOURCING LTD. As a key member of our organisation, you will play a critical role in driving our £6M Technology capability transformation programme forward.With a strong background in IT Finance & Reserving Projects, you will be responsible for...
-
Actuarial Reserving Specialist
3 days ago
London, Greater London, United Kingdom Vallum Associates Full timeCompany Overview:Vallum Associates is a leading Lloyd's Syndicate that offers an exciting opportunity for an experienced Actuarial Reserving Specialist to join their team in London.Salary: Up to £130,000 per annumJob Description:Contribute to the development of the reserving function, ensuring all processes operate efficiently and on time.Perform reserving...
-
Insurance Reserving Specialist
3 weeks ago
London, Greater London, United Kingdom Eames Consulting Full timeEames Consulting is looking for an Insurance Reserving Specialist to contribute to their team's success. The ideal candidate will have a strong background in general insurance and be able to effectively collaborate with colleagues.The reserving team at Eames Consulting works closely with various stakeholders to implement new technologies and provide...
-
Reservations Supervisor
3 days ago
London, Greater London, United Kingdom Accor Hotels Full timeJob Description:">This role involves managing all reservations over the phone and by email, increasing and optimising room sales in line with the brand and hotel's sales policy, ensuring all group reservations are dealt with in an efficient and pleasant manner, and multi-tasking while under pressure.You will be responsible for managing and training the...
-
Hotel Reservation Specialist
6 days ago
London, Greater London, United Kingdom Ambassadors Bloomsbury Full timeRevenue/Reservation Manager OpportunityAmbassadors Bloomsbury is seeking an ambitious Revenue/Reservation Manager to lead our Front Office team in maximizing hotel revenue and occupancy. With a strong background in revenue management, yield strategies, and sales planning, you will drive business growth and success in this exciting opportunity.This role...
-
Technical Reserving Specialist
3 days ago
London, Greater London, United Kingdom IGA Talent Solutions Full timeJoin Our TeamWe are excited to offer a challenging role as a Technical Reserving Specialist within our London-based team.The successful candidate will contribute to ongoing improvement, working closely with stakeholders to deliver high-quality results.This role requires technical expertise in reserving environments, with experience working in Lloyd's /...
-
Hotel Reservation Specialist
6 days ago
London, Greater London, United Kingdom The Imperial London Hotels Ltd Full timeAbout the RoleYou will be the first point of contact for our guests, travel agents or other third-party partners, building rapport and trust quickly over the telephone.First point of contact with our guests, ensuring any disputes are resolved efficiently and professionally.Responds promptly with reservations for Imperial London Hotel group, updates and...