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Housing Support Specialist

2 months ago


Dundee, Dundee City, United Kingdom Transform Community Development Full time
Job Description

Transform Community Development is seeking a highly motivated and dedicated Support Worker to join our dynamic team within our supported temporary accommodation. As a valued member of our team, you will play a crucial role in delivering a high-quality programme of support that promotes participant choice, control, and independence.

Main Responsibilities
  • Liaise with local authorities and other stakeholders to facilitate referrals and ensure seamless service delivery.
  • Conduct thorough assessments to identify participant support needs and develop comprehensive support plans in collaboration with participants.
  • Implement and review support plans, ensuring timely and effective interventions to address participant needs.
  • Establish and maintain strong relationships with participants, colleagues, and partners to ensure a cohesive and supportive environment.
  • Collaborate with other agencies to provide holistic support and connect participants with relevant resources.
  • Attend Multi-Disciplinary Team meetings to share knowledge and best practices.
  • Support participants with daily tasks, appointments, and medication management.
  • Advocate for participants' rights and interests when necessary.
Administrative Responsibilities
  • Complete all administrative tasks, including but not limited to:
  • Housing Support Assessment Tool
  • Support plan and risk assessments
  • Housing benefit and other benefits paperwork
  • Reporting statistics to local authorities and internal stakeholders
  • Referral paperwork to partnership agencies
  • Support with correspondence for participants
  • Handling and recording of monies for safekeeping and/or service charges
Training and Development

Transform Community Development is committed to the ongoing development of our staff. As a Support Worker, you will have access to a range of training opportunities, including:

  • Adult Support & Protection, GDPR, Emergency First Aid, Scottish Drug Forum, Better Futures, SSSC Codes of Practice, and Health & Social Care Standards.
  • Opportunity to undertake (funded) SVQ3 Health Care & Social Services award
  • Meet all registration requirements as outlined by the Scottish Social Services Council (SSSC)
Requirements
  • Knowledge of the main support needs faced by homeless and vulnerable individuals
  • Ability to work in a fast-paced environment, prioritize tasks, and make decisions under pressure
  • Motivation to support vulnerable individuals in achieving positive life outcomes
  • Strong communication and interpersonal skills
  • Ability to build strong relationships with participants, colleagues, and partners
Benefits
  • Enrolment into our pension scheme
  • Internal training programme, including funding of SVQ3 Health Care & Social Services award (if required)
  • 30 days annual leave entitlement (35 days after 5 years service)
  • 20 days paid sick leave
  • 25% discount at Transform Furniture
  • Access to Employee Assistance Programme (EAP)
  • Payment of SSSC fees