Housing Manager
2 weeks ago
Housing Manager Role Overview
As a Housing Manager at Home Group, you will be the face-to-face customer support to our communities. This role is ideal for someone who enjoys variety and delivering excellent services to our customers and communities.
Key Responsibilities
- Develop a deep understanding of our communities through visibility, engagement, and proactivity on our estates.
- Manage a number of patches and neighbourhoods, supported by our Community Housing Assistants.
- Proactively manage anti-social behaviours, respond to customer queries and complaints, and manage our voids process.
- Carry out estate inspections, engage with contractors, and conduct routine safety and compliance checks.
What You'll Need
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong problem-solving and conflict resolution skills.
- Knowledge of housing management principles and practices.
What We Offer
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A supportive and collaborative work environment.
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