Housing Manager

4 weeks ago


Dundee, Dundee City, United Kingdom Home Group Full time

Housing Manager Role Overview

As a Housing Manager at Home Group, you will be the face-to-face customer support to our communities. This role is ideal for someone who enjoys variety and delivering excellent services to our customers and communities.

Key Responsibilities

  • Develop a deep understanding of our communities through visibility, engagement, and proactivity on our estates.
  • Manage a number of patches and neighbourhoods, supported by our Community Housing Assistants.
  • Proactively manage anti-social behaviours, respond to customer queries and complaints, and manage our voids process.
  • Carry out estate inspections, engage with contractors, and conduct routine safety and compliance checks.

What You'll Need

  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong problem-solving and conflict resolution skills.
  • Knowledge of housing management principles and practices.

What We Offer

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A supportive and collaborative work environment.


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