Area Manager
2 weeks ago
Leek Building Society is seeking a highly skilled and motivated Area Manager to join our team. As an Area Manager, you will be responsible for leading a team of branch staff and driving business growth in your assigned area.
Key Responsibilities:- To agree and document SMART objectives in a timely manner, and hold effective Performance Development Reviews (PDRs) with all line reports, to motivate branch staff to achieve objectives and maximise their potential.
- To observe direct reports in their daily interactions with customers to provide coaching and identify training needs, aimed to continuously improve the customer experience, and promote the Society's products and services.
- To deliver coaching and staff development to the standards in T & C schemes.
- To manage staff in line with the Society's HR policies.
- To manage branch resource levels, including effective management and approval of annual leave, to ensure that the branch can consistently deliver the required customer experience and achieve all core objectives.
- To ensure that marginal time is utilised efficiently e.g. proactive outbound contacting, training, branch administrative duties, projects etc.
- To ensure all branch staff are identifying customer needs effectively and positively promoting Leek BS products and services, including mortgages, investment, pensions, protection and home insurance.
- To review and manage any complaints or negative feedback received in a timely manner in accordance with the Leek BS Complaints Process.
- Embed the expected risk culture, ensuring that staff understand the risks relevant to their role and how these risks are mitigated by the Society's policy and procedures.
- To utilise the Risk Event system effectively to identify, record and analyse incidents and where appropriate, seek guidance on the action required to address the incident, and establish whether amendments to the Society's procedures and controls are required.
- To ensure policies regarding staff/customer safety and security are adhered to.
- To ensure the branch meets all its regulatory requirements, including adherence to the FCA's Code of Conduct.
- To achieve satisfactory Compliance/Audit/Risk reports.
- To be an ambassador for the Leek BS brand within the geographical location of the branch.
- To develop and maintain relationships with key local community groups or charities.
- To enhance the Society's brand profile in the geographical location of the branch by proactive engagement with local schools, business groups, charities, and non-profit organisations.
- To undertake a Branch Manager Champion role to support a specific objective/project.
- To collaborate with Head Office colleagues to improve overall customer experience and operational effectiveness.
- To be aware of their personal legal obligations and the legal obligations of the Society in relation to Financial Crime.
- To be alert for anything suspicious in respect of money laundering or fraud and report any suspicions in line with internal procedures.
- To not discuss any suspicions with anyone outside of the Society and not to tip off a customer or prejudice an investigation.
Requirements:
- Knowledge of financial services.
- Experience of working in a financial services role is preferred.
- Confidence to challenge where appropriate and contribute to the overall success of not only the branch but also the wider Branch Network.
- Travel to other business locations when required - this role will provide cover support for our flagship branch, Leek Derby Street.
- Flexibility to work outside standard hours from time to time, for example to support Leek BS community activities.
Benefits:
- Competitive salary rates.
- 35 hour working week (full-time).
- Contributory Stakeholder Pension Scheme.
- Minimum of 23 days paid holiday per annum plus bank and public holidays.
- Sick Pay guaranteed for 6 months for major illnesses.
- Holiday purchase/sale scheme.
- Life assurance of 4 times your annual salary.
- Employee assistance programme.
- Continuous development opportunities.
-
Area Training Manager
3 weeks ago
Uttoxeter, Staffordshire, United Kingdom We Manage Jobs(WMJobs) Full timeJob Title: Area Training ManagerWe are seeking a skilled and experienced individual to join our team as an Area Training Manager. As a key member of our staff, you will be responsible for providing support to teachers during their absence, ensuring a smooth and uninterrupted learning experience for our students.Key Responsibilities:Provide cover for teachers...
-
Area Training Manager
3 weeks ago
Uttoxeter, Staffordshire, United Kingdom We Manage Jobs(WMJobs) Full timeJob Title: Area Training ManagerWe are seeking a skilled and experienced individual to join our team as an Area Training Manager. As a key member of our staff, you will be responsible for providing support to teachers during their absence, ensuring a smooth and uninterrupted learning experience for our students.Key Responsibilities:Provide cover for teachers...
-
Area Training Manager
4 weeks ago
Uttoxeter, Staffordshire, United Kingdom We Manage Jobs(WMJobs) Full timeJob Title: Area Training ManagerWe are seeking a skilled and experienced individual to join our team as an Area Training Manager. This role will involve working closely with teachers to provide support and guidance in the classroom, ensuring that students receive the best possible education.Key Responsibilities:Provide support and guidance to teachers in the...
-
Area Training Manager
2 weeks ago
Uttoxeter, Staffordshire, United Kingdom We Manage Jobs(WMJobs) Full timeJob Title: Area Training ManagerWe are seeking a skilled and experienced individual to join our team as an Area Training Manager. This role will involve working closely with teachers to provide support and guidance to students during teacher absence.Key Responsibilities:Provide high-quality support to students during teacher absenceWork closely with teachers...
-
Area Training Manager
4 weeks ago
Uttoxeter, Staffordshire, United Kingdom We Manage Jobs(WMJobs) Full timeJob Title: Area Training ManagerWe are seeking a skilled and experienced individual to join our team as an Area Training Manager. This role will involve working closely with teachers to provide support and guidance in the classroom, ensuring that students receive the best possible education.Key Responsibilities:Provide support and guidance to teachers in the...
-
Area Training Manager
2 weeks ago
Uttoxeter, Staffordshire, United Kingdom We Manage Jobs(WMJobs) Full timeJob Title: Area Training ManagerWe are seeking a skilled and experienced individual to join our team as an Area Training Manager. This role will involve working closely with teachers to provide support and guidance to students during teacher absence.Key Responsibilities:Provide high-quality support to students during teacher absenceWork closely with teachers...
-
Area Training Manager
4 weeks ago
Uttoxeter, Staffordshire, United Kingdom We Manage Jobs(WMJobs) Full timeJob Title: Area Training ManagerWe are seeking a skilled and experienced individual to join our team as an Area Training Manager. This role will involve working closely with teachers to provide support and guidance to students during teacher absence.Key Responsibilities:Provide learning support to students during teacher absenceWork closely with teachers to...
-
Area Training Manager
4 weeks ago
Uttoxeter, Staffordshire, United Kingdom We Manage Jobs(WMJobs) Full timeJob Title: Area Training ManagerWe are seeking a skilled and experienced individual to join our team as an Area Training Manager. This role will involve working closely with teachers to provide support and guidance to students during teacher absence.Key Responsibilities:Provide learning support to students during teacher absenceWork closely with teachers to...
-
Classroom Manager
3 weeks ago
Uttoxeter, Staffordshire, United Kingdom TeacherActive Full timeJob OpportunityJob Title: Cover SupervisorLocation: Uttoxeter AreaWe are seeking a dedicated and engaging individual to support our students in a dynamic Secondary School setting.Key Responsibilities:Provide cover supervision for classes aged 11-16Support teachers in maintaining a positive and productive learning environmentAssist with classroom management...
-
Classroom Manager
3 weeks ago
Uttoxeter, Staffordshire, United Kingdom TeacherActive Full timeJob OpportunityJob Title: Cover SupervisorLocation: Uttoxeter AreaWe are seeking a dedicated and engaging individual to support our students in a dynamic Secondary School setting.Key Responsibilities:Provide cover supervision for classes aged 11-16Support teachers in maintaining a positive and productive learning environmentAssist with classroom management...
-
Classroom Manager
3 weeks ago
Uttoxeter, Staffordshire, United Kingdom TeacherActive Full timeJob OpportunityJob Title: Cover SupervisorLocation: Uttoxeter AreaWe are seeking a dedicated and engaging individual to support our students in a dynamic Secondary School setting.Key Responsibilities:Provide cover supervision for classes aged 11-16Support teachers in maintaining a positive and productive learning environmentAssist with classroom management...
-
Classroom Manager
3 weeks ago
Uttoxeter, Staffordshire, United Kingdom TeacherActive Full timeJob OpportunityJob Title: Cover SupervisorLocation: Uttoxeter AreaWe are seeking a dedicated and engaging individual to support our students in a dynamic Secondary School setting.Key Responsibilities:Provide cover supervision for classes aged 11-16Support teachers in maintaining a positive and productive learning environmentAssist with classroom management...
-
Senior Operations Manager
4 weeks ago
Uttoxeter, Staffordshire, United Kingdom KPI Recruiting Full timeAbout the RoleThe Senior Team Leader will be responsible for overseeing production activities across two departments, managing direct and agency staff, and collaborating with the Operations Manager and other departments to meet production goals, ensure quality standards, and foster a safe and efficient work environment.Key ResponsibilitiesProvide coaching,...
-
Senior Operations Manager
4 weeks ago
Uttoxeter, Staffordshire, United Kingdom KPI Recruiting Full timeAbout the RoleThe Senior Team Leader will be responsible for overseeing production activities across two departments, managing direct and agency staff, and collaborating with the Operations Manager and other departments to meet production goals, ensure quality standards, and foster a safe and efficient work environment.Key ResponsibilitiesProvide coaching,...
-
Regional Operations Manager
3 weeks ago
Uttoxeter, Staffordshire, United Kingdom Unipart Logistics Full timeRegional General ManagerAbout the RoleWe are seeking a highly skilled Regional General Manager to join our team at Unipart Logistics. As a Regional General Manager, you will be responsible for leading our multi-site operations in the East Staffordshire area. Your key focus will be on driving performance, development, and service delivery across our sites....
-
Regional Operations Manager
3 weeks ago
Uttoxeter, Staffordshire, United Kingdom Unipart Logistics Full timeRegional General ManagerAbout the RoleWe are seeking a highly skilled Regional General Manager to join our team at Unipart Logistics. As a Regional General Manager, you will be responsible for leading our multi-site operations in the East Staffordshire area. Your key focus will be on driving performance, development, and service delivery across our sites....
-
Senior Operations Manager
4 weeks ago
Uttoxeter, Staffordshire, United Kingdom KPI Recruiting Full timeJob Title: Senior Team LeaderSalary: Circa GBP35,000Hours: Full-time, Monday-Thursday, 7:30am- 5pmLocation: UttoxeterAbout the Role:The post holder will be responsible for overseeing production activities across two departments, managing direct and agency staff, and collaborating with the Operations Manager and other departments to meet production goals,...
-
Senior Operations Manager
4 weeks ago
Uttoxeter, Staffordshire, United Kingdom KPI Recruiting Full timeJob Title: Senior Team LeaderSalary: Circa GBP35,000Hours: Full-time, Monday-Thursday, 7:30am- 5pmLocation: UttoxeterAbout the Role:The post holder will be responsible for overseeing production activities across two departments, managing direct and agency staff, and collaborating with the Operations Manager and other departments to meet production goals,...
-
Production Manager
4 weeks ago
Uttoxeter, Staffordshire, United Kingdom Chase Taylor Recruitment Ltd Full timeWe are seeking a skilled Production Supervisor to oversee the smooth operation of our industrial finishing department. As a key member of our team, you will be responsible for leading a team of production operatives, driving continuous improvement, and ensuring the delivery of high-quality products to our customers.Key Responsibilities:Lead and develop a...
-
Production Manager
4 weeks ago
Uttoxeter, Staffordshire, United Kingdom Chase Taylor Recruitment Ltd Full timeWe are seeking a skilled Production Supervisor to oversee the smooth operation of our industrial finishing department. As a key member of our team, you will be responsible for leading a team of production operatives, driving continuous improvement, and ensuring the delivery of high-quality products to our customers.Key Responsibilities:Lead and develop a...
