Client Relationship Manager Lead

3 weeks ago


London, Greater London, United Kingdom The Global Search Company Full time
About the Role

We are recruiting a Client Relationship Manager Lead to drive customer satisfaction and loyalty. As a key member of our team, you will be responsible for developing and executing strategies to improve customer experiences.

Responsibilities include:

  • Developing and implementing customer-centric initiatives to enhance satisfaction and loyalty
  • Leading a team of customer service representatives to ensure exceptional service delivery
  • Analyzing customer feedback to identify areas for improvement and recommending solutions
  • Collaborating with internal stakeholders to ensure seamless customer interactions

Requirements:

  • Experience in customer-facing roles with a proven track record of success
  • Strong leadership skills with the ability to motivate and develop a team
  • Excellent communication and interpersonal skills
  • Able to analyze complex data and make informed decisions

Estimated Salary: $90,000 - $130,000 per annum, depending on location and experience.



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