Night Shift Hospitality Lead

2 weeks ago


London, Greater London, United Kingdom 45 Park Lane Full time
About the Role

As a Night Manager at 45 Park Lane, you will be responsible for ensuring that all operational tasks are completed efficiently and effectively during night hours. This includes managing night audit procedures, preparing daily reports, and enriching guests' profiles in Nexus. You will also act as an ambassador of the hotel, providing excellent service to guests, suppliers, and colleagues.

The ideal candidate will have a strong background in hospitality, preferably in 5-star luxury hotels. You will have knowledge of front desk SOPs, safety protocols, and emergency procedures. Familiarity with technology, PMS Opera, Alice, and other relevant software is essential. Strong communication and leadership skills are also required.

We estimate that the salary for this role will be around £40,000 - £45,000 per annum, depending on experience. In addition to your basic pay, you will enjoy benefits such as complimentary stays with breakfast at Dorchester Collection Hotels, discounts on food and beverages, and access to a range of employee perks, including a private pension scheme and season ticket loan.



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