Care Charge Specialist

1 month ago


Nuneaton, Warwickshire, United Kingdom We Manage Jobs(WMJobs) Full time

About Our Team

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We are the Financial Assessment & Benefits Advice team at Warwickshire County Council, based in Kings House, Bedworth. Our team is dedicated to providing high-quality financial assessments and welfare benefits advice to our customers.

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Job Description

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We are seeking a skilled Finance Officer to join our team, who will be responsible for calculating care charges based on Government guidance, regulations, and Council policies. The successful candidate will have excellent communication skills, both written and verbal, and be able to provide clear explanations to customers about their care charges.

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Responsibilities

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  • Verify customer financial information">
  • Interpret and implement guidance and policies to correctly calculate charges for care services">
  • Provide clear explanations to customers about their care charges">
  • Deal with disputes and queries related to financial assessments">
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Requirements

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To be successful in this role, you will need to possess a high level of accuracy, attention to detail, and the ability to work under pressure to meet deadlines. You will also need to have excellent communication skills, both written and verbal, and be able to provide clear explanations to customers about their care charges.

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Benefits

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  • Annual leave entitlement: 24 days plus bank holidays and an additional day at Christmas">
  • Agile working arrangements">
  • Pension scheme with employer contribution rate of typically around 19 percent per month">
  • Access to Vivup benefits and discounts platform">
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Salary

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The salary for this role is £25,500 - £31,342 per annum, depending on experience.



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