Contract Delivery Manager

1 month ago

Brighton, Brighton and Hove, United Kingdom Integral UK Full time
Job Title: Contract Delivery Manager

We are seeking an experienced Contract Delivery Manager to join our team at Integral UK. As a key member of our facilities management team, you will be responsible for ensuring the successful delivery of our PFI/PPP contracts.

About the Role:

The Contract Delivery Manager will be responsible for managing the operational delivery of our PFI/PPP contracts, ensuring customer-focused service delivery and contractual compliance. This will involve working closely with internal stakeholders, including the Account Director and other key team members, to ensure that all contractual requirements are met.

Key Responsibilities:
  • Manage the delivery of FM services to the contract, taking responsibility for performance, human resource management, health and safety, quality, and profitability.
  • Ensure that the requirements of the Project Agreement and FM Agreement are delivered, in line with the AR's and CMP's.
  • Develop site-specific policies and operational procedures that fit with the company's value framework and match the requirements of the client.
  • Liaise with client representatives, ensuring positive constructive relationships based on long-term partnership.
  • Manage and develop staff, ensuring a positive employment culture, effective training strategies, and high retention levels.
  • Monitor performance and provide formal monthly reports to the client and the Account Director, confirming compliance with the requirements of the contract and identifying issues for discussion, future workload, risks, and opportunities.
Requirements:
  • A technical background and industry-relevant qualifications.
  • A high level of administration and organizational skills.
  • Computer literacy, including Word, Excel, Outlook, and Concept/Vixen.
  • Excellent communication skills and the ability to develop good stakeholder relationships.
  • Prior experience within the PFI/PPP sector is desirable.
  • Experience of working within an NHS/Education environment is desirable.
  • Previous experience of developing operational plans for PFI/PPP contracts is desirable.
About Us:

We're Integral, part of JLL. We're a facilities and maintenance firm based across the UK, working with organizations in mechanical, electrical, and fabric works with engineers nationwide to deliver engineering excellence for our clients. The Integral family are the largest mobile hard services provider in the UK.

If you're looking to step up your career, Integral and JLL are the perfect professional home. At Integral and JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing facilities and maintenance initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at Integral and JLL.

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