Hospitality Operations Executive

6 days ago


Bristol, Bristol, United Kingdom Mercure Bristol Grand Hotel Full time
Meeting and Events Coordinator Opportunity at Mercure Bristol Grand Hotel

We are seeking a highly skilled Meeting and Events Operations Supervisor to join our team. As a key member of the Meetings and Events department, you will be responsible for supervising operations to deliver exceptional guest experiences.

Job Description:
  • Supervise Meeting and Events operations to ensure seamless delivery of events.
  • Communicate effectively with colleagues and delegates to meet daily function sheets.
  • Work in all areas of Meeting and Events, including Bar, Restaurant, and Room Service.
Responsibilities and Requirements:
  1. Welcome guests with a positive and friendly attitude.
  2. Manage cash handling procedures accurately.
  3. Respond promptly and efficiently to guest queries.
  4. Maintain high standards of cleanliness in work areas.
  5. Plan, organise, and control daily operations to meet brand standards.
  6. Represent the needs of the team and contribute to achieving financial targets.
  7. Assist with training and development of the team, as well as annual and mid-year appraisals.
  8. Comply with hotel security, fire regulations, health and safety legislation, and local licensing laws.

Earn £25,000 - £30,000 per annum, depending on experience.



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