Veterinary Front Office Coordinator
6 days ago
Are you a highly organized and detail-focused individual looking for a challenging role in animal care administration? We are currently seeking a skilled Veterinary Front Office Coordinator to join our team at VC Evidensia UK.
The successful candidate will have excellent communication and interpersonal skills, with the ability to work effectively with clients and colleagues alike.
This role involves managing the front of house, including greeting clients and their pets, scheduling appointments, handling payments, and maintaining client records.
You will also be responsible for maintaining a high level of professionalism and providing exceptional customer service, ensuring that every client feels valued and supported.
This is a part-time role covering 26 hours per week, working between 8 am and 7 pm, Monday to Friday. The shift pattern will be fixed, but occasional flexibility may be required for holiday cover.
The estimated salary for this role is approximately £15,860 per year.
Key Responsibilities
- Manage the front of house, including greeting clients and their pets, scheduling appointments, handling payments, and maintaining client records
- Maintain a high level of professionalism and provide exceptional customer service
- Work effectively with clients and colleagues to ensure seamless operations
Benefits
- 6.6 weeks annual leave
- Additional annual leave for your birthday, which will be added to your holiday allowance
- Enhanced family-friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay
- Cycle to work scheme
- Initiatives focused on employee wellbeing
- Non-accidental injury support
- Learning and development opportunities via the IVC Evidensia Academy
- Pawsome Benefits - reward gateway giving discounts and cashback with hundreds of retailers
- Discounted staff pet care
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