Nighttime Coffee Shop Assistant

2 weeks ago


Birmingham, Birmingham, United Kingdom SSP Deutschland GmbH Full time
Unlock Your Potential with SSP

We are seeking a highly skilled Nighttime Coffee Shop Assistant to join our team at Shelby & Co, Birmingham Airport. As a key member of our staff, you will play a crucial role in delivering exceptional customer experiences and contributing to the success of our business.

About the Role

This is an exciting opportunity for a motivated individual to work in a dynamic environment, providing top-notch service to customers while working collaboratively with our team. As a Coffee Shop Assistant, you will be responsible for ensuring that every customer leaves with a smile on their face.

Key Responsibilities
  • Customer Service: Engage with customers, respond to their queries, and provide personalized support to ensure a positive experience.
  • Teamwork: Collaborate with colleagues to maintain a clean and welcoming environment, achieving high standards of quality and presentation.
  • Product Knowledge: Develop a thorough understanding of our products and services to effectively communicate with customers and meet their needs.
What We Offer

In addition to competitive pay rates, we offer a range of benefits to support your personal and professional growth:

  • Employee Discounts: Enjoy up to 50% discounts on various SSP brands and franchises across the UK.
  • Friends and Family App: Get 20% off on catering, whistlestop, and urban express units.
  • Free Meal and Parking: Enjoy these perks while on shifts.
  • Continuous Growth: Access award-winning training, apprenticeships, and development programs.
  • Help@Hand App: Receive shopping discounts, GP appointments, and financial wellbeing support.
  • Health and Wellbeing Support: Benefit from retail trust, flexible working, and family-friendly leave.
  • Culture: Join a diverse and inclusive environment that values equality and promotes career advancement.
  • Financial Support: Enjoy pension plans, life assurance, share incentives, and more.

As a valued member of our team, you will have access to ongoing training and development opportunities to enhance your skills and advance your career. Our commitment to employee growth and well-being ensures that you will thrive in this role.

Requirements

To succeed as a Coffee Shop Assistant, you should possess excellent communication skills, a friendly demeanor, and the ability to multitask in a fast-paced environment. A background in hospitality or customer-facing roles is advantageous but not essential. If you are passionate about delivering exceptional customer experiences and eager to grow with our company, apply today

Salary: £13.06 per hour, plus service charge and other benefits. Apply now to take the first step towards an exciting career with SSP Deutschland GmbH.



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