System Support Specialist

3 weeks ago


StainesuponThames, Surrey, United Kingdom UltraSoft Technologies Full time
Job Title: 1st Line System Support Analyst

Location: Staines-upon-Thames, Surrey, UK

Salary: £24,000 - £30,000 pa depending on skills/experience

Job Summary

We are seeking a highly skilled 1st Line System Support Analyst to join our team at UltraSoft Technologies. The ideal candidate will have a proven track record of delivering high-quality system training and support, designing complex reports, and analysing and interpreting complex processes, systems, and data.

Key Responsibilities
  • Translate business requirements into high-quality reports and analysis
  • Write training materials and deliver training to end-users of technical and non-technical domains
  • Design and develop complex reports using Crystal Reports
  • Analyse and interpret complex processes, systems, and data using MS SQL Server
Requirements

To be successful in this role, you will need excellent verbal and written communication skills, the ability to analyse and write comprehensive, precise, and easy-to-read training material, and the ability to deliver training and consultancy services to our customers.



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