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Supervisor - Team Leader

2 months ago


Tunbridge Wells, Kent, United Kingdom Young's Pubs Full time

Job Summary

We are seeking a highly motivated and experienced Supervisor to join our team at Young's Pubs. As a Supervisor, you will play a key role in ensuring the smooth operation of our pub, providing exceptional customer service, and leading a team of staff to deliver outstanding results.

Key Responsibilities

  • Lead and manage a team of staff to deliver excellent customer service and achieve sales targets
  • Assist in the management of the pub's operations, including inventory management, stock control, and cash handling
  • Develop and implement effective training programs to enhance staff skills and knowledge
  • Monitor and maintain high standards of cleanliness, safety, and security in the pub
  • Collaborate with the management team to achieve business objectives and improve customer satisfaction

Requirements

  • Proven experience in a supervisory or management role in the hospitality industry
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment and prioritize tasks
  • Strong leadership and team management skills
  • Knowledge of hospitality operations, including inventory management and cash handling

What We Offer

  • A competitive salary and benefits package
  • Opportunities for career development and advancement
  • A fun and dynamic work environment
  • Free meals and discounts on drinks and merchandise