Quality Assurance Manager
2 weeks ago
We are seeking a highly skilled Quality Assurance Manager to join our team at JK Recruitment Ltd. The successful candidate will be responsible for developing, implementing, and maintaining our quality management systems to ensure compliance with industry standards and regulatory requirements.
Key Responsibilities:- Quality Management System Development and Maintenance:
- Develop and implement quality policies, procedures, and documentation to ensure compliance with industry standards.
- Regularly review and update quality documentation to reflect changes in standards and regulations.
- Ensure accurate and timely reporting of quality performance data.
- Compliance and Certification:
- Ensure compliance with relevant regulatory requirements and industry standards.
- Prepare for and manage external audits and inspections by regulatory bodies and certification organisations.
- Maintain certifications and ensure all necessary documentation is current and compliant.
- Quality Audits and Inspections:
- Plan, conduct, and oversee internal audit programme to evaluate the effectiveness of the quality management system.
- Identify areas for improvement and implement corrective actions to address non-conformities.
- Monitor and report on the status of corrective and preventive actions.
- Customer Quality Assurance:
- Address customer complaints and quality issues, ensuring timely resolution and effective corrective actions.
- Provide periodic trend analysis of customer complaints and work with the Operations teams to drive a complaints reduction plan.
- GCSE/A-Level or equivalent
- Food-industry diploma
- Intermediate HACCP
- Intermediate Food Hygiene
- Strong knowledge of quality assurance principles, methodologies, and best practices.
- Excellent analytical and problem-solving skills.
- Proficiency in quality management software and tools.
- Excellent communication and interpersonal skills.
- High level of integrity and professionalism.
- Detail-oriented with a commitment to accuracy.
- Strong leadership and decision-making abilities.
- Ability to work independently and collaboratively.
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