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Shift Leader

2 months ago


Morecambe, Lancashire, United Kingdom ENGINEERINGUK Full time

About the Role

We are seeking a highly motivated and organized Shift Leader to join our team at Tesco. As a Shift Leader, you will be responsible for overseeing the daily operations of the store, ensuring that customers receive excellent service, and that the store is run efficiently and effectively.

Key Responsibilities

  • Lead and motivate a team of colleagues to deliver exceptional customer service and achieve sales targets
  • Manage the day-to-day operations of the store, including opening and closing procedures, stock management, and visual merchandising
  • Ensure that the store is clean, tidy, and well-presented at all times
  • Monitor and control stock levels, including ordering and receiving stock
  • Manage the store's cash handling and banking procedures
  • Provide excellent customer service, responding to customer queries and resolving any issues that may arise
  • Work collaboratively with other colleagues to achieve store objectives and targets
  • Identify and implement opportunities to improve store performance and customer satisfaction

Requirements

  • Previous experience in a retail or customer-facing role
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Strong organizational and time management skills
  • Ability to work flexibly, including evenings and weekends
  • Basic mathematical skills and accuracy with cash handling

What We Offer

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A fun and supportive work environment
  • The opportunity to work with a leading retailer and make a real difference to our customers and communities

About Us

Tesco is a leading retailer with a strong commitment to customer service and community involvement. We are proud to be a Disability Confident Leader and are committed to providing a fully inclusive and accessible recruitment process.