Customer Experience Coordinator

2 days ago


Barrow, Cumbria, United Kingdom SearchWorks Full time

We're excited to announce an exciting opportunity for a Customer Experience Coordinator to join our team at SearchWorks In this dynamic role, you'll play a key part in enhancing the overall customer experience and driving business growth.

The estimated salary for this position is £34,000 - £40,000 per annum.

Your key responsibilities will include:

  • Developing and implementing initiatives to improve customer satisfaction and loyalty;
  • Collaborating with internal stakeholders to identify areas for improvement and develop solutions;
  • Providing training and coaching to colleagues to enhance their customer service skills;
  • Monitoring and reporting on customer feedback and performance metrics;

We're committed to fostering a culture of innovation, inclusivity, and excellence. If you're a creative problem-solver with a passion for delivering exceptional customer experiences, we'd love to hear from you



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