Customer Experience Manager

2 days ago


Barrow, Cumbria, United Kingdom Restoration1ofbirmingham Full time

We are looking for an experienced Travel Consultant to join our team at Restoration1ofbirmingham. As a key member of our branch, you will be responsible for providing exceptional customer service and promoting our travel products.

Job Requirements:

Key Responsibilities:

  • Build and maintain relationships with customers
  • Identify and meet customers' needs
  • Use social media to promote offers, generate customer engagement, and sales leads
  • Participate in promotional events and activities to increase exposure of the branch
  • Achieve individual and team sales targets
  • Assist with the day-to-day operation of the branch
  • Willingsness to participate and deliver training appropriate to own development
  • Effectively perform administrative duties and follow processes accurately

Requirements:

  • At least 1 year experience as a Travel Consultant
  • A proven sales record
  • Pasionate about travel and tourism
  • Excellent travel product knowledge with a good working knowledge of tour operator systems
  • Good sales and presentation skills
  • Customer focussed
  • Problem solving
  • Team player
  • Good organisational and time-management skills
  • Excellent communication skills
  • A recognised travel qualification (desirable)

Compensation:

Our competitive salary is estimated to be around £25,000-£35,000 per annum, with unlimited bonus potential.



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