Customer Experience Manager
2 days ago
We are looking for an experienced Travel Consultant to join our team at Restoration1ofbirmingham. As a key member of our branch, you will be responsible for providing exceptional customer service and promoting our travel products.
Job Requirements:Key Responsibilities:
- Build and maintain relationships with customers
- Identify and meet customers' needs
- Use social media to promote offers, generate customer engagement, and sales leads
- Participate in promotional events and activities to increase exposure of the branch
- Achieve individual and team sales targets
- Assist with the day-to-day operation of the branch
- Willingsness to participate and deliver training appropriate to own development
- Effectively perform administrative duties and follow processes accurately
Requirements:
- At least 1 year experience as a Travel Consultant
- A proven sales record
- Pasionate about travel and tourism
- Excellent travel product knowledge with a good working knowledge of tour operator systems
- Good sales and presentation skills
- Customer focussed
- Problem solving
- Team player
- Good organisational and time-management skills
- Excellent communication skills
- A recognised travel qualification (desirable)
Compensation:
Our competitive salary is estimated to be around £25,000-£35,000 per annum, with unlimited bonus potential.
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