AccorHotel Housekeeping Ambassador
3 weeks ago
The Savoy Evening Service Specialist plays a vital role in ensuring that our guests receive exceptional service during their stay. As part of our housekeeping team, you will be responsible for delivering a high level of service to our guests, including providing information about our services and facilities.
The salary for this position is £31,880 per annum, plus a competitive benefits package. If you are passionate about providing excellent customer service and are looking for a new challenge, we encourage you to apply.
Your key responsibilities will include:
- Delivering exceptional guest experiences by creating a perfect presentation of our bedrooms and public areas
- Providing accurate information about our services and facilities to our guests
- Handling guest requests and concerns in a professional and courteous manner
- Maintaining high standards of cleanliness in our public areas
- Working collaboratively with other departments to ensure seamless delivery of service
To perform this role, you will need to:
- Frequently kneel, push, pull, lift, carry, reach, stand, and walk
- Prioritise and organise yourself effectively
- Work under pressure and at high speed
- Exhibit a warm, enthusiastic, and positive personality, building trusting relationships with others
- Be adaptable and able to change
- Apply problem-solving abilities
- Maintain attention to detail
- Be highly responsible, following directions thoroughly while working independently with minimal supervision
We offer a range of benefits, including flexible working hours and the opportunity to work with a talented team of professionals.
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